Support
Write to hasiktechnologies@gmail.com and we'll answer within two working days.
Common questions
How do I reserve something?
Open a shop, tap a product and choose “Reserve for pickup”. The shop confirms the reservation, and you pay in the shop when you collect it. Haseek doesn't take payments.
How do I put my shop on Haseek?
Sign in, open Profile and tap “Open your shop on Haseek”. Add your details and the location of your door, then record your first five-second reel.
Why do I see shops that are far away?
When no shops near you have posted yet, Haseek shows the newest shops from everywhere. As shops near you join, your feed fills with them.
How do I report a reel, shop or message?
Tap ••• on a reel, a shop page or a conversation and choose Report. We review every report within 24 hours and remove content that breaks our terms. You can also block a shop or a person from the same menu.
How do I delete my account?
In the app, open Profile › Delete account. This permanently removes your account, your shops with their reels and products, your reservations and your saved data. Messages you sent stay visible to the other person as from “Deleted user”. If you can't open the app, email us from the address on your account and we'll delete it within 30 days.
I didn't get the sign-in code
Check your spam folder for an email from no-reply@hasiklabs.com. Codes expire after 24 hours; request a new one from the sign-in screen.