Introduction
Rando ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
Information We Collect
Information You Provide
- Account Information: Phone number for authentication, name, age, and date of birth
- Profile Information: Photo, relationship category preference
- Communications: Messages you send to other users
- Subscription Data: In-app purchase information managed by Apple
Automatically Collected Information
- Usage Data: Swipe history, match data, interaction patterns
- Device Information: Device type, operating system version, unique device identifiers
- Log Data: App crashes, performance data, API requests
How We Use Your Information
- Provide and maintain the Rando service
- Create and manage your account
- Match you with other users randomly
- Enable messaging between matched users
- Process subscription payments via Apple's App Store
- Prevent fraud and abuse
- Improve app functionality and user experience
- Send service-related notifications
Data Sharing and Disclosure
We Do Not Sell Your Data
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
Limited Sharing
- With Other Users: Your name, age, photo, and category are visible to matched users
- Service Providers: AWS for cloud infrastructure, Apple for payments
- Legal Requirements: When required by law or to protect our rights
Data Storage and Security
Your data is stored securely on Amazon Web Services (AWS) infrastructure in the US-East-1 region. We use:
- Encryption in transit (HTTPS/TLS)
- Encryption at rest for stored data
- Secure authentication via AWS Cognito
- Regular security monitoring and updates
Your Rights and Choices
Access and Update
You can update your profile information directly in the app.
Delete Account
You can delete your account at any time from Settings. This will permanently remove:
- Your profile and photo
- All your messages
- Your match history
- All associated data
Cancel Subscription
Manage subscriptions through iPhone Settings → [Your Name] → Subscriptions.
Data Retention
- Active Accounts: Data retained while account is active
- Deleted Accounts: Most data deleted immediately, some logs retained for 30 days for security purposes
- Messages: Deleted when either user deletes their account
Children's Privacy
Rando is not intended for users under 18 years of age. We do not knowingly collect information from children under 18. If you believe we have collected information from a child, contact us immediately.
International Users
Your information may be transferred to and processed in the United States where our servers are located. By using Rando, you consent to this transfer.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes by updating the "Last updated" date and, where appropriate, through in-app notifications.
Contact Us
Questions about this Privacy Policy?
Hasik Labs
Email: hasiktechnologies@gmail.com