Welcome to Rando Support
Your privacy-focused dating app where real connections happen randomly.
Random Matching
No algorithms. Just genuine, unpredictable connections.
Simple Chat
When you both swipe right, start a real conversation.
Privacy First
Your data is secure. We never sell your information.
Frequently Asked Questions
How does Rando work?
Rando shows you one random person at a time. Swipe right if interested, left to pass. When both users swipe right, you can chat.
What are the three categories?
Rando offers three relationship categories to match different intentions. Free users see all categories, while Premium users can filter to their preferred category.
What is the weekly limit?
Free users have a weekly interaction limit to keep connections meaningful. Upgrade to Premium for unlimited weekly interactions.
How do I upgrade to Premium?
Tap the upgrade button in the app to subscribe to Rando Premium for $1.99/week. You can cancel anytime from your iPhone Settings.
How do I cancel my subscription?
Open iPhone Settings → [Your Name] → Subscriptions → Rando Premium → Cancel Subscription
How do I delete my account?
Go to Settings in the Rando app and tap "Delete Account". This permanently removes all your data.
I'm having technical issues. What should I do?
Try restarting the app first. If issues persist, contact us at hasiktechnologies@gmail.com
How do I report inappropriate content?
Tap the report button on any user profile or message. We review all reports within 24 hours.
Contact Us
Need help? Have feedback? We'd love to hear from you.